Sentinel Crisis Management Platform Features

Video Crisis Rooms - Secure & Auditble Collaboration Spaces

Sentinel Video Crisis Rooms provide a secure, dedicated space for crisis management, enabling teams to respond swiftly, coordinate effectively, and make critical decisions in real time. Strengthen your crisis preparedness with seamless escalation from chat to video, ensuring a rapid and structured response.

• Activate crisis response instantly – transition from chat to video with one click, enabling immediate action and informed decision-making.
• Maintain secure, compliant operations – keep all crisis management discussions in an auditable, dedicated space, separate from everyday tools like Teams and Slack.
• Coordinate response strategies effectively – use screen sharing for incident planning, workflow updates, and real-time troubleshooting.
• Enhance situational awareness – stream live video from incident sites to give remote teams the visibility they need to assess and act.
• Control access to sensitive discussions – locked rooms ensure only authorised personnel can join, protecting critical information.
• Seamlessly involve key stakeholders – add external experts as needed to support decision-making and crisis resolution.
• Ensure compliance and post-incident review – securely record video sessions for auditing, debriefing, and training, with encrypted storage for data protection.
• Respond from anywhere – access crisis rooms from desktop or mobile, ensuring teams can manage incidents from any location.
• Scale as needed with flexible pricing – usage-based pricing allows organisations to expand crisis management capabilities without unnecessary costs.

With Sentinel Video Crisis Rooms, organisations can enhance crisis response, improve coordination, and maintain compliance—all within a secure, centralised platform.

Chat Apps for PR & Crisis Response Teams

Chat Channels is a secure space to connect the crisis team for rapid response. They can communicate in real-time with instant messages and collaborate by sharing files, photos and documents.

• Create a secure space for decision-making - instant messaging is a fast and intuitive way to communicate and make key decisions for effective crisis management.
• Connect the right team - complete control over who administrates group chats, who is present who joins and who leaves a group.
• Track chats for corporate oversight & post-crisis analysis - all messages and shared documents are logged in a GDPR-compliant format.
• Sync with your HR database - staff are automatically removed from Chat Channels when removed from your HR system.
  
  

Built-in auditing and reporting tools

When Sentinel is in use, every action and communication is saved in real time for post-incident analysis and learning. Helping you improve future crisis management response efforts.

• Review who made what decision and when - get a detailed timeline of all key decisions to get a complete overview of your crisis response.
• Measure the impact of crisis communications - track engagement with crisis communications by channel to measure their effectiveness.
• Don't lose key information - in the heat of a crisis, key information and decisions can be misplaced or never recorded. Sentinel ensures all data is logged and nothing is lost. Shared messages and documents cannot be deleted to hide mistakes.
• Save time creating post-crisis reports - Sentinel has a series of built-in reports that can be created at the click of a button.