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Sentinel PiNG

Secure Messaging App for Incident Response

Your incident teams own collaboration and alerting tool for resilient crisis communications

A key weapon in responding to cyber attacks and ransomware, the application provides a secure and compliant user-friendly chat-style interface for access by staff, contractors, and trusted third-party personnel using any connected desktop, mobile or tablet device.




A communication system managed and controlled solely by the Crisis Management Team

  • Provide a self-contained channel where your crisis management team can focus on response efforts free from distraction.
  • You control permissions and access to prevent unauthorised use.
  • No dependency on IT or central support services for management.

Legal and data compliance with centralised management controls

  • All decisions and conversations are logged and tamperproof.
  • Complete oversight of all discussions prevents key decisions from being hidden.
  • Admin controls allow you to remove any inappropriate content shared within the system.

An independent communication system, essential for Operational Resilience

  • In a cyber/ransom attack you must assume hackers have access to central systems. As a secure independent platform, PiNG ensures your team can connect in a space safe from the hacker's prying eyes.
  • PiNG allows you to instantly communicate even if normal channels are unavailable.

Incidents can be managed from anywhere with access on any mobile device

  • Mobile access ensures your crisis management team can immediately be made aware and respond to incidents, even if they are out of the office.
  • Moving seamlessly from mobile to laptop is a key benefit.

A common cyber-attack vector is neutralised with files virus-scanned on upload

  • Malware now hides in images, video, and documents. In an incident, new sources might be shared without checking the origin. The virus scanning capabilities of PiNG ensure this common backdoor exploit used by hackers is prevented.

Advanced privacy controls protect staff details from being compromised

  • Social media apps like WhatsApp expose private phone numbers, causing safeguarding issues for certain individuals.
  • PiNG ensures the sharing of personal numbers is the choice of the participant.



Collaborative User Features

Users can create channels, add or remove participants, share files, alert members and collaborate through chat. Multiple teams can tackle the incident at speed and minimise the impact.

Real-time Monitoring & Auditing

Administrators have oversight of all conversations in real-time, reducing the need for constant briefings. Oversight of open and closed channels ensures compliance with audit and organisational policies.

Multi-platform Access

Teams can access their channels via web browsers or via the iOS and Android branded apps. This flexibility ensures seamless communication during the incident

Out-of-band Communication

Backup comms for system failures are universally desirable but often ruled out on cost. Sentinel PiNG offers a low-cost secure chat app with the security features & core comms tools needed to manage an incident.

Advanced Access Control

Biometric authentication is required to access Sentinel PiNG on mobile devices, providing a secure chat app that requires minimal effort from the end user.

Malware Scanning of Uploaded Files

Uploaded files, images or videos are immediately scanned. Infected files are quarantined and cannot infect the organisation’s network averting a serious and growing risk from apps.

A Secure Cloud Server for Each Client

Sentinel PiNG chat data and shared files are stored on a server exclusively dedicated to you, minimising the risk of collateral damage from a cyber attack and ensuring the highest level of privacy.

Single Sign-On

Single Sign-On provides both security and ease of use, allowing seamless integration between the Sentinel PiNG app and other Sentinel applications.

Encryption both End-to-End and at Rest

Sentinel PiNG is an encrypted messaging app, all data, metadata and files are retained and encrypted both at Rest and in Transit. Information is protected from unauthorised access by added layers of security.

SMS and Email Alerts

Sentinel PiNG's secure chat app integrates with Sentinel SMS and email systems, allowing you to send mass alerts to channel members. Ensuring rapid communication during critical events.

Branded Upgrade Available

A branded upgrade option of PiNG is available with customisable features to match the identity of your organisation. Helping you to build trust and create ownership.

Discover how Sentinel PiNG can improve your crisis response


Explore the cost-effective monthly pricing packages for Sentinel Ping's secure messaging application



(£306/month when paid annually)
  • Up to 50 users
  • Includes 500 SMS /month



(£394/month when paid annually)
  • Up to 100 users
  • Includes 750 SMS /month



(£481/month when paid annually)
  • Up to 250 users
  • Includes 1000 SMS /month

X Large


(£569/month when paid annually)
  • 250+ users
  • Includes 1500 SMS /month

Packages can be upgraded to our highest level of cyber security and SLA for an extra premium of £90/month

Pricing applies to UK uses. Other countries please enquire for pricing.

Trusted By

International law firm Travers Smith deploy the Sentinel platform as a crisis management solution.

Buro Happold use Sentinel Hotline to deliver crisis updates across 24 locations to 1900 employees.

Victoria BID deploys the Sentinel in emergency situations for mass alerting & crisis management.

Ross-On-Wye Council use Sentinel Hotline to connect vulnerable residents in need of assistance.

Our Awards & Accreditations