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Case Study

Taylor Walton

Explore how the Sentinel platform helped Taylor Walton combat the communication challenges presented during COVID-19.

Taylor Walton is a highly respected regional law firm with a first class reputation. They are a trusted advisor to wide range of clients including FTSE 350 companies, public and private sector organisations, charities and high-net worth individuals.

With three offices and a 150 staff, Taylor Walton found YUDU Sentinel an invaluable tool for communicating with staff during the coronavirus lockdown.

How Taylor Walton deployed Sentinel for lockdown communications

As soon as the lockdown was announced, Derri Taylor from the People & Talent department used Sentinel’s mass notification system to warn staff not to come to work. Thereafter as lockdown eased, a rota of staff were allowed back to the office and once again Sentinel was used to send messages to those who were authorised to attend.

"We found it really useful. Particularly the fact that you could see if a message had been received. If it hadn’t, we could pick up on people who hadn’t been contacted.

It’s a far easier way of getting in touch rather than emails and enables us to keep everyone in the loop."

- Derri Taylor, People and Talent Executive, Taylor Walton.

Law firms need to communicate effectively during an emergency but because of the nature of their work, they have to be entirely confident that the platform they use is both secure and compliant. Sentinel fulfils that obligation and is used widely by the legal profession across the UK.