| STATUATORY REQUIREMENT |
WHY IT'S HARD WITHOUT THE RIGHT SYSTEM |
HOW SENTINEL ADDRESSES IT |
| S.5(3)(D) Communication procedure - reach everyone, including immediate vicinity |
PA systems are fixed-point. They cannot reach people who have evacuated, are outside, or are working for other organisations in the venue. Multi-employer events have no single contact database. |
SMS via QR code registration reaches every person who has registered - regardless of their employer, location, or whether they're still inside. Covers the immediate vicinity the Act specifically requires. |
| S.5 Procedures must be implemented rapidly and effectively |
The guidance is explicit: a written procedure that cannot be implemented rapidly is insufficient. Staff must have the tools available, not just the instructions. |
Pre-configured templates for each procedure type. One-click dispatch in under 60 seconds. Accessible from any device, from anywhere. |
| S.6 Public protection measures — monitoring and movement controls |
Enhanced tier venues must document how they monitor who is on site and how they control movement during an incident. This requires both knowing who is present and having a mechanism to reach them. |
Registration data shows who is on site. Alert history records when communications were sent and to how many people. API integration with access systems can confirm who is present at the time of an incident. |
| S.6 + S10 Compliance document - submitted to SIA, reviewed within 30 days of change |
The compliance document must describe how your communication procedure achieves its objectives. Without a system that creates a record, you're relying on memory or informal notes that won't satisfy the SIA. |
Full alert log with timestamps, recipient counts, and template records. Provides the evidential layer for your compliance document. Unchanged configuration means no 30-day review triggered. |
| S.10 Senior individual - personally accountable for compliance |
A named individual is now personally accountable. They need assurance that the communication procedure is genuinely operational and maintainable - not just documented in a plan no one exercises. |
Provides the senior individual with a demonstrable, exercisable system. Drills can be run, alerts tested, and records reviewed - giving real confidence that the procedure works, not just that a plan exists. |
| S.8 Co-ordination across multiple responsible persons |
Shopping centres, campuses, and large events often have multiple responsible persons. Procedures must be co-ordinated. A siloed system in one building cannot cover the whole qualifying premises. |
Sentinel can operate across a shared venue, with different operator consoles feeding a unified alert pool. Co-ordinated communication without requiring everyone to share a single system. |
| GDPR Data handling - mobile numbers retained only as long as necessary |
Collecting visitor phone numbers creates data obligations. Retained numbers that are not deleted create liability — and may deter registration if visitors don't trust how their data is handled. |
Auto-erasure after a venue-configured window. No other personal data collected. GDPR-compliant from day one. Reduces friction at registration. |
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