Organisations today are under constant pressure to prove they can withstand disruption. From cyber incidents and natural hazards to supply chain breakdowns and regulatory scrutiny, the demands on resilience teams have never been higher. Yet resilience is too often managed in fragments: a business continuity system in one place, a crisis management tool in another, separate notification software, standalone chat and conferencing tools, and a patchwork of spreadsheets and shared drives to hold it all together. The results are duplication of effort, delayed responses, and a lack of clarity when incidents hit.
Sentinel offers a different path. Rather than treating resilience disciplines as separate silos, Sentinel can unify the disparate practices of Business Continuity Management, Crisis Management, Critical Event Management, Communication, and Operational Resilience under a single platform. The outcome isn’t just efficiency - it’s the confidence that when disruption happens, your people, processes, and tools are already aligned. This is a core strength at the heart of Sentinel: one platform, many outcomes.
Preparedness
Resilience starts long before an incident occurs. Sentinel enables organisations to prepare by creating dedicated Spaces — digital environments where critical resources are already in place.
- Essential documents and recovery plans
- The right teams and contact details
- Communication channels and escalation paths
- Tools needed to coordinate a response
- Auditing and reporting capabilities
Instead of scrambling to find information or determine who needs to be involved, Sentinel ensures the structure for response is designed in advance. Preparedness becomes architectural, not ad hoc.
Response
When disruption occurs, speed and clarity are everything. Sentinel does not detect threats itself, but it integrates with the systems that do - whether that’s cyber monitoring (EDR or XDR systems), physical security, or operational risk platforms. Through API integrations, Sentinel becomes the bridge from detection to action.
- Automatic Space activation: launch a pre-configured Space the moment set criteria are met in a third-party system.
- Immediate team activation: pull the right people into a secure environment where work can begin at once.
- Instant context: surface relevant plans, playbooks, and data so time isn’t wasted searching.
Sentinel also supports out-of-band communications for scenarios where primary networks, email, or collaboration tools are compromised (for example, ransomware or a corporate network outage).
By providing a secure, independent environment, Sentinel ensures teams can still coordinate actions and maintain momentum even when standard systems are unavailable or untrusted.
Communication and Collaboration
True resilience depends on people working together effectively under pressure. Sentinel turns fast communication into focused collaboration.
- Mass notification and two-way updates for accountability
- Secure chat for real-time coordination
- Escalation to video crisis rooms for live decision-making
- Interactive whiteboards to map actions and dependencies
The power of communication lies not only in speed, but in getting the right people into the right Space to solve the problem together. With out-of-band capability as a fallback,
Sentinel keeps conversations and decisions moving when other channels cannot.
Recovery and Continuity
Disruption doesn’t end when an incident is contained. Sentinel supports the journey back to stability with robust post-incident tracking.
- Document actions taken during the response
- Capture decisions and outcomes for audit and learning
- Record lessons learned to strengthen future preparedness
Incidents become catalysts for continuous improvement. Recovery and continuity are measurable, traceable, and continually refined.
Assurance and Compliance
Regulators increasingly prioritise resilience — the ability to absorb disruption and continue delivering important services. Frameworks such as DORA, NIS2, and the UK FCA/Bank of England operational resilience rules make this explicit. Sentinel provides clear evidence for assurance.
- A single system of record for resilience activity
- Demonstrable evidence of preparedness, response, communication, and recovery
- Audit trails that align to regulatory expectations
With Sentinel, organisations don’t just claim resilience — they can prove it.
One Platform, Many Outcomes
- Preparedness becomes proactive
- Response becomes immediate
- Communication becomes collaboration
- Recovery becomes continuous improvement
- Compliance becomes demonstrable
Why manage five separate systems when one platform delivers many outcomes? Sentinel is the foundation for resilience that works — not just on paper, but in practice.
Ready to strengthen resilience in your organisation?
Tags:
Crisis Management, Business Continuity, Operational Resilience, Out-of-Band Communications, DORA Compliance
20 Aug 2025