At YUDU Sentinel, we are excited to announce a major architectural update to our Sentinel platform, now rebranded as Sentinel Spaces. This transformation marks a significant leap in our mission to help organisations worldwide achieve full resilience in crisis management.
Here’s a closer look at why we made this change and how it benefits our users.
The Evolution of Sentinel
Sentinel was conceived in 2015 and launched officially in 2018 after extensive market testing. Since then, it has been widely adopted by a diverse range of sectors including arts and entertainment, financial services, manufacturing, international engineering organisations, and healthcare.
Despite its success, we recognised that our architecture needed refinement to meet the evolving needs of local and global organisations.
Why Change the Architecture?
Our decision to update Sentinel’s architecture was driven by two primary goals:
- Enhanced Flexibility in Incident Management
- Deeper Crisis Preparation
Enhanced Flexibility in Incident Management with Sentinel Spaces
One key insight from our clients, particularly those with numerous global locations, was the need for more flexible incident management. For instance, a client with over 50 locations and crisis management teams spread globally needed a system where local teams could manage incidents independently, yet remain accountable to a central oversight body.
The new architecture of Sentinel Spaces empowers local organisations with all the tools of Sentinel, enabling rapid crisis resolution while maintaining oversight from a central authority. This approach is not only applicable to international organisations but also to multi-location entities within a single country, such as manufacturing plants, high-risk high-rise buildings, or university campuses.
With Sentinel Spaces, incidents can be managed with greater granularity, ensuring each location can act swiftly and effectively.
Deeper Crisis Preparation using Sentinel Spaces
Feedback from our consultants and clients highlighted the need for a more robust preparation system. Traditional crisis plans focusing on specific threats (e.g., ransomware attacks, floods, fires, or reputational issues) were not enough. Organisations needed a comprehensive system where all resources for managing a crisis were pre-arranged within a dedicated space.
Each Space in the Sentinel Platform can be configured and fully equipped with relevant plans, checklists, team structures, communication channels, and pre-approved messages. This ensures that when a crisis occurs, everything is ready for immediate activation, avoiding delays caused by last-minute preparations.
Additional Flexibility
Beyond specific threat preparations, Sentinel Spaces offers the flexibility to create new Spaces quickly for emerging threats or additional locations. Organisations can do this autonomously, without needing our involvement, empowering them to structure their crisis management dynamically and efficiently.
Benefits of the New Architecture
The ultimate goal of these changes is to reduce stress during crises. By having pre-arranged tools and clear structures in place, organisations can make better decisions more quickly, leading to faster recovery and minimised financial impact.
Existing Customers
It is always a major challenge in the software industry to make new releases backwards compatible. Our team have navigated this issue brilliantly, allowing seamless continuity with the added ability to take advantage of this powerful new architecture.
Future Enhancements
This new architecture also paves the way for future enhancements. We can now easily add new capabilities to Sentinel Spaces, ensuring our platform continues to evolve and meet the needs of organisations managing risks globally.
Final Thoughts
We believe Sentinel Spaces represents a significant step forward in crisis management. By providing enhanced flexibility, deeper preparation, and greater autonomy, we aim to help organisations navigate crises with lower stress and better outcomes.
We are excited about this direction and look forward to seeing the positive impact it will have on our clients worldwide.
