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Do You Need an Independent Comms Platform?

As our world becomes more and more digitally connected, the risk of cyber attacks and ransomware attacks continues to rise. These types of attacks can cause severe damage to businesses, governments, and individuals alike, leading to loss of data, financial loss, and even physical harm.

In such scenarios, having an independent communication method can prove to be invaluable. In this blog, we will explore the need and advantages of having an independent communication method in the event of a cyber attack or ransomware attack.

Why do you need independent communication method?

In the event of a cyber attack or ransomware attack, traditional communication methods such as email and phone can be compromised. For example, if a company's email system is hacked, the attackers can monitor and intercept all communications sent and received through the system.

In such a situation, having an independent communication method, such as a private messaging service, can provide a way for individuals to communicate securely and without fear of interception.

Are Social Media Apps an answer?

Is this need for communication resilience solved by setting up multiple social media groups such as WhatsApp? They will add some limited resilience but messages and conversation can not be monitored or curated by the crisis management team. Experts are agreed that in a major incident you need command and control and you need specialised corporate tools for this purpose.

You should seek to use a platform that provides dashboard management of the crisis with the ability to instantly send SMS, secure email, in-app and voice messaging and monitor the response. Corporate secure chat apps can be very useful in resolving problems and the importance of secure document, image and video sharing should all form part of the communication options. A good platform will monitor and track all actions for post incident analysis.

4 Advantages of Independent Communications

1. Increased Security

One of the most significant advantages of having an independent communication method is increased security. Independent communication methods are often encrypted, meaning that the information being transmitted is protected from prying eyes. This can be particularly important in the case of a cyber attack or ransomware attack, where sensitive information can be at risk.

2. Greater Flexibility

Another advantage of having an independent communication method is greater flexibility. Unlike traditional communication methods, which are often tied to specific devices or platforms, independent communication methods can be accessed from anywhere, using a variety of devices. This means that in the event of an attack, individuals can communicate with each other regardless of their location or the device they are using.

3. Faster Response Times

In the case of a cyber attack or ransomware attack, time is of the essence. The longer it takes for individuals to communicate and respond to the attack, the more damage can be done. Independent communication methods can provide a faster response time, allowing individuals to communicate and take action quickly to mitigate the effects of the attack.

4. Increased Resilience

Independent communication methods can also increase resilience in the face of an attack. If traditional communication methods are compromised, individuals can still communicate using independent communication methods, providing a backup option. This can be particularly important in situations where communication is essential, such as during a crisis.


In conclusion, the need for independent communication methods in the event of a cyber attack or ransomware attack cannot be overstated. These methods provide increased security, greater flexibility, faster response times, and increased resilience, all of which can be critical in mitigating the effects of an attack.

By investing in an independent communication platform, individuals and organisations can ensure that they are better prepared to handle cyber threats, and are better able to protect their sensitive information and assets.


Richard Stephenson
Written by Richard Stephenson
29 Jan 2024
Richard is the CEO of crisis management software provider YUDU Sentinel. Richard has run public listed companies, mid-market private equity investments and tech start-ups. His professional skills include digital strategy, crisis management, risk and digital document publishing.