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Track & Trace Solution for Pubs

Sentinel Check-In Terms & Conditions

  • YUDU Sentinel Check-in is a web-based platform which is hosted by YUDU and licenced for use by the Customer for the usage fee outlined on the YUDU Sentinel Check-in webpage or at a rate agreed between Customer YUDU. Upon a completed registration form the Customer will be sent a welcome email with PDFs of posters to display and postcards that will include the name of your venue, a QR code and a telephone number to call that has been created for your venue. It also includes instructions and a GDPR compliant statement for customers.
  • If you have ordered the optional Print Pack you will be receive and invoice by email and a link to pay. The Print Pack will be delivered within 3 working days of payment.
  • You can start using the the system immediately by displaying the PDFs.
  • The usage fee will be invoiced to Customer at the end of each month for the usage of that month based on the number of check ins done multiplied by the check-in fee. A check in is recorded every time an SMS message is generated after the QR is scanned, or the associated number to the QR is called.
  • An electronic invoice will be sent together with a breakdown of checkins for the month.
  • The invoice must be settled within 30 days of the invoice date for the system to remain available to the Customer.
  • In the event of non-settlement within 30 days the system will suspend Customer access which will not be re-instated until full payment has been received.
  • The Customer may cancel the Sentinel Check-in service at any time by giving written (e-mail) notice to the contact noted on the Yudu Website.
  • The Customer’s service will be automatically be deactivated if the service is not used for a period of 1 month. Reactivation will incur a reactivation fee of £25.
  • Upon cancellation Customer access to the system will be removed and the QR code made inoperative; an invoice will be raised for the unbilled usage up to the termination date. Such invoice must be settled within 30 days of the invoice date.
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