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From everyday use to emergencies

Simple and Affordable BID Communication Tools

Sentinel Alertline Logo

A simple outbound SMS alerting tool to communicate with BID members.

Members scan a QR code to subscribe for instant SMS updates. You just type the message and send. Simple.

Ideal for:

  • Updating members on local disruption - roadworks, accidents, protests
  • Sending out security alerts for incidents of crime to keep members safe and informed
  • Keeping members up-to-date on upcoming BID events
  • Helping members to market and improve their business

Scan the QR code to see Alertline

Alertline QR Code

Sentinel Hotline Logo

Public reporting and information hotlines for the BID area.

An automated line to answer calls, play messages and collect voicemails.

It can be used to:

  • Keep members informed & safe following a local incident like fire or a violent crime
  • Update members on latest road closures and live events
  • Collect public feedback on future BID activity and improvement plans
  • Provide BID community support in power outages with volunteers and agencies

Scan the QR code to call a Hotline

Alertline QR Code

Plans and Pricing

Exclusive Deal for British BIDs Event

Register for a 30-day free trial and secure 20% off future monthly line fees for 12 months

Available until 30/11/2022


(Outbound Comms)


+ £0.07 per SMS segment

What's included:

  • Automated subscriber list management
  • Scalable SMS alerting tool
  • GDPR compliant
  • Subscription QR code and/or standard poster
  • Local telephone number
  • SMS Sender ID for trusted comms
  • £0.07 per SMS segment
  • Unlimited Seats/Managers


(Inbound Comms)


1000 minutes included
(overages apply)

What's included:

  • High capacity BID phone line for community support
  • Immediate answering to hear latest updates
  • Updates are typed and converted to a realistic voice
  • Voicemail can be activated for message handling
  • Easy to use secure BID portal

Alertline & Hotline


Combine & Save

What's included:

  • All the features of Alertline and Hotline!

Register for a 30-day Free Trial and Secure a 20% Discount

Register for a 30-day free trial and secure 20% off future monthly line fees for 12 months. Discover the full capabilities of Sentinel Alertline & Hotline with a personalised demo. Complete the form to get started.

Trusted by

Sentinel BID Partner Logos

Our Awards and Accreditations

Sentinel Awards & Accreditations
YUDU Sentinel Form Footer - Triangles